For more information, visit the myColorado website. If you need assistance with the myColorado application orthe Digital ID, please email the myColorado support team at mycolorado@state.co.us.

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What is myColorado?

myColorado is the State of Colorado's official mobile app, providing residents with secure andconvenient access to state services anytime, anywhere. The app's newest feature, Colorado DigitalID, gives residents the ability to create an electronic version of their Colorado driver license or
state identification (ID) card on their smartphone as proof of identity within the state. You can also use the app to renew a Colorado driver license, securely store personal and payment information easily search state services, and receive notifications for important state information. The myColorado mobile app with Colorado Digital ID will be available in the fall of 2019.

What is Colorado Digital ID?

Colorado Digital ID is an electronic representation of a Colorado driver license or state ID stored within the myColorado app Wallet. It is proof of identity, age, and address for interacting with government agencies and businesses within Colorado. The Colorado Digital ID is a secure, unique visual representation of what has traditionally been the legally accepted official physical format of a person's identification.

What do I need to get my Colorado Digital ID?

Colorado residents will need a valid Colorado driver license or identification card, email address and the last four digits of their Social Security Number (SSN) or Individual Taxpayer Identification Number(ITIN) to create their Digital ID. Please note, if you do not have a SSN or ITIN, you will not be able to validate your Digital ID. The ability to create a Digital ID without an SSN or ITIN is planned for a future release of the app.

How do I create a Colorado Digital ID?

Create your Colorado Digital ID from within the myColorado mobile app. First, download the app onyour smartphone from Google Play or the App Store, then set up a profile using your current Coloradodriver license or state ID, and complete the setup process

Who accepts the Colorado Digital ID?

On October 30, 2019, Governor Polis issued an Executive Order stating that:

Beginning on October 30, 2019, Colorado Digital ID shall be authorized, and may be accepted, as a legal form of personal identification for use in Colorado.
Beginning December 1, 2019, all executive branch agencies may accept Colorado Digital ID as a method to prove a person's identity where a physical driver license or other State identification is currently required.
All state law enforcement agencies are initially exempt from the directives in this Executive Order and are encouraged to accept Colorado Digital ID by November 30, 2020.

This means that merchants may start accepting Colorado Digital ID for proof of identity and age within Colorado on October 30, 2019, and state agencies may start accepting it on December 1, 2019. Because Colorado Digital ID will be accepted over time, and law enforcement is not required to accept it initially, Coloradans may use their Digital ID for convenience but must also carry their physical driver license or state ID.

Do I need to also carry my physical driver license or state identification?

Yes, continue to carry your physical driver license or state ID card. During the transition to Digital ID, you'll need your physical ID for interactions with state law enforcement and for use with Colorado government agencies and businesses who aren't yet set up to accept Colorado Digital ID. You'll also need your physical ID for use at airports.

How is the Colorado Digital ID protected against fraud?

The Colorado Digital ID includes advanced security features to protect against fraud, including a free-floating hologram image that moves when the Digital ID is rotated and the ability to press the ID to enlarge the text. There are several ways to test that a Colorado Digital ID is legitimate:

Ask the holder to rotate the phone to see if the free-floating flower hologram appears to move. If the image on the phone is a static photo, the hologram will not move indicating a counterfeit.
Ask the holder to press on the Digital ID so you can see if the text size changes.
Ask the holder to close the app, restart it, log back in, and show their Colorado Digital ID within the myColorado app.

If you're still unsure that the person is who they say they are, you can ask to see their physical driver license or ID card. Colorado Digital ID is a complement to the physical ID at this time, not a replacement for it.

Who has access to the personal data I enter into the myColorado app?

When using the myColorado app, your data is protected through the use of industry-leading multi-factor authentication (MFA) and data encryption for privacy and security throughout the app. There are only two instances in which your data could be shared securely with a third party while using the app:

During Account Registration:As part of the registration process, the data you provide is used to verify your identity by comparing it to the data in the Colorado Division of Motor Vehicles' database and performing 'Customer Identification' checks commonly used by banks and other financial institutions. These third-party identity verification services are highly secure regulated by the federal government, and the data is never stored by them since it is only used for the length of time it takes for you to register your account.

To Make a Payment or Store Payment Information:Once your account has been created, your data is never shared again with third parties unless you choose the option to process a payment or store your payment information. For these services, the myColorado app uses a payment processor that is industry certified at the highest level (PCI Level 1). The app must provide your personal payment information to process a payment in the same manner that any other checkout process requires at the time of purchase or point of sale.

With the exception of the two momentary and widely accepted scenarios noted above, all other activity and data remains private and securely encrypted throughout myColorado, and is specific to only your use within the app and the incorporated state services. The myColorado team and State of Colorado take the privacy and protection of your personal data very seriously. If you have questions about your data privacy, please contact us at mycolorado@state.co.us or call (303) 562-9855.

Will my personal information in myColorado be compromised if my phone is lost or stolen?

Like any app, you should protect it with your phone's biometric features, such as a thumbprint or facial recognition. These features are enabled by default in myColorado based on what you have already set up on your phone. Enabling thumbprint or facial recognition will help ensure that no one except you will be able to login to the app and access your information.

Is there a way to protect my personal information that is not needed for identity verification?

Yes, myColorado allows you to hide information that is not pertinent to your use. For instance, if you are entering a restaurant that serves alcohol, you

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